1. Can I enter my customer's credit card information?
No, this is strictly
prohibited. It is against CCBill EU's policy to allow
Webmasters to enter customer's information. We do this
to protect your customers, and to protect you from having
to securely store credit card information pursuant to
credit card company guidelines.
2. Will I be billed if the customer's credit card is refunded?
No, we do not charge
for refunds, however, you will still be charged a transaction
fee.
3. What happens if a customer generates a chargeback and
attempts to gain access
another time?
CCBill EU has a negative
database that tests for chargebacks. Once we notice that
this is occurring it is very unlikely that the customer
will be able to gain access to the site again.
4. Is it possible for customers outside United States to
make payments via CCBill EU?
Yes. Anyone with MasterCard,
VISA, Discover, or JCB anywhere in the world can use this
service. The only exception is for blocked countries,
which are not allowed due to the high chargeback rate.
5. Can a partial refund be given for a credit card charge?
No. CCBill EU does not
permit partial refunds. If a refund is requested and issued,
it must be for the full amount.
6. Can my customers use a debit card with the credit card
signup form?
Yes, the customer can
use a debit card with the credit card signup form. If
the card has the Visa or MasterCard symbol displayed.
However, it is not possible to use an ATM card with a
PIN Number
