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1. What is your pricing structure? |
| CCBill EU transactions
fees are based on weekly volume as follows:.
| 0- 5,000 |
13.5 |
14.5 |
| 5,001- 12,500 |
13.5 |
13.5 |
| 12,501- 25,000 |
12.5 |
12.5 |
| 25,001- 50,000 |
11.5 |
11.5 |
| 50,000 + |
This rate reduction occurs automatically. We offer a reduced
rate to websites who host with Cavecreek Wholesale Internet
Exchange (CWIE).
EU
(European Union) Based Businesses: Because the acquiring
institution for CCBill EU is not located in the United
States, processing fees will be slightly higher. If your
Website business is based within the European Union, please
add 1.5% to the above processing rate that applies to
your volume.
*Rate if website is hosted by Cavecreek
Wholesale Internet Exchange(CWIE)
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2. Do I need additional software to use CCBill EU's software? |
Generally no. Our system
is designed to issue usernames and passwords. Passwords
expire automatically on our system. If you are using an
Windows based server, you may need an authenticator, but
contact us first before purchasing such software, as alternative
methods may be available.
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3. What are the rates and delivery options to have my CCBill
EU check payment sent? |
| CCBill EU offers several
different options for your check delivery. The cost of
these options varies and is subject to change. Generally,
if you require delivery of your check by the fastest method,
then we suggest using wire transfer. A wire transfer normally
takes a few hours, but may take longer. Please check with
your bank for the full details about this.
The following table outlines CCBill EU's delivery options:
|
Within U.S. |
Canada/ Mexico |
All other |
Continental U.S. |
International |
Domestic |
International |
|
0.37¢ |
0.60¢ |
0.80¢ |
$10.00 |
$15.00 |
$30.00 |
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4. Can I charge any amount or use only predetermined amounts?
|
| One of the best features
of CCBill EU's system is that you can change the dollar
amount of your product at any time simply by altering
the signup form. Once you alter the signup form, and reload
this onto your site, the dollar amounts automatically
change. The dollar amount cannot be below $2.95, and cannot
be above $99.99 without prior approval.
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5. Can I sell site access through CCBill EU, if my website
is outside the U.S.? |
Yes. Sites anywhere in
the world can use our service. We pay funds in U.S. dollars,
and pay out with a U.S. check (wire transfer is also available
for a small additional cost).
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6. Can I track the transactions on my site?
|
Yes. You can track all
of the transactions through our Administrative
Utilities.
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7. Can I track sub-accounts on my site?
|
Yes. You can track sub-accounts
through our Administrative
Utilities. You can have as many sub-accounts as you
like. You can use these sub-accounts for different things,
such as tracking how many sales individual Webmasters
have.
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8. Can I sell tangible merchandise through CCBill EU?
|
At this time, CCBill
EU's subscription billing system does not allow you to
sell merchandise on your site. If you are selling tangible
items on your site, CCBill EU will not be able to process
those transactions. CCBill EU can only process your subscription
billing.
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9. What can I not resell on my website and what is considered
a violation of CCBill EU's policy?
|
Please refer to CCBill
EU's for a complete explanation of illegal
and inappropriate practices.
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10. Is there a security deposit?
|
Yes. CCBill EU does require
a rolling 26-week security deposit of 5% of all E-Tickets
processed for your venue or website. This security deposit
will be used to cover CCBill EU for losses in the event
that refunds, returns or chargebacks should exceed revenue
for any given time frame on your account. Revenues withheld
from your account will be applied to chargebacks on your
account only. Any monies held back and not used for chargebacks
will be refunded to you.
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11. Do you provide automatic recurring billing?
|
| Yes. We offer Recurring
Billing, where the customer is rebilled automatically
each month. It is possible to customize how often you
can rebill the customer. For example, the customer can
sign up to be rebilled each month. Refer to the System
End User Manual for all the details about recurring
billing.
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12. Can I use the same username and password for all
customers? |
No. CCBill EU does not
allow this simply because it will leave you, the Webmaster,
open to fraud and password trading. With our automated
Password Protection Software, usernames and passwords
are automatically added to or deleted from the database,
ensuring complete accuracy and ease of use.
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13. Can it be set up so that the user gets unlimited
access for a predetermined length
of time, such as 1 month, 1 week, or 1 year?
|
Yes. On the signup page,
you will set both the price and the length of membership.
For instance, the customer might be able to choose from
Option 1) $29.95 for 3 months, Option 2) $5 for 1 month
followed by a monthly rebilling of $10, or Option 3) $99.95
12 months. If the customer chooses Option 1, their username
and password will be active for exactly three months.
At the end of three months, their username and password
will be removed from the system, and the customer can
re-subscribe, if they like. If the customer chooses Option
2, (automatic rebilling), then their username and password
will stay active either until they cancel the account
or until their credit card can no longer be rebilled.
At that time, their username and password is deleted from
the database, and the customer may re-subscribe if they
choose. |
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